As a start, if your phone has a speakerphone option try using that instead of holding the phone close to your ear – many people find they hear the caller better that way. Also talk to your audiologist about options that could work with your current hearing aid or implant system. Many modern hearing aids are Bluetooth compatible and can be configured to communicate directly with your landline phone and mobile phone so that the voice of the person you are speaking with can be transmitted directly to your hearing device/s.If you are a Telstra customer, you may be eligible for a free volume control phone through their Disability Equipment Service. They offer a variety of equipment for the hearing impaired including phones; teletypewriters (TTYs) for text-to-text conversation with other TTY users or text-to-voice calls using the National Relay Service (NRS); a visual ringer alert; and, a cochlear implant adaptor. Have a talk to your audiologist about the brilliant free National Relay Service that is available 24 hours a day, 7 days a week via internet or TTY. An NRS officer will even visit you at home or work to train you. A volume control phone can also be purchased through Australian company Oricom. Their phone includes an inbuilt telecoil that can assist hearing aid and cochlear implant wearers to attain a clearer signal on the telephone. As far as I know, they also have the one and only mobile phone with an inbuilt telecoil system.