Australian Hearing - October 2016 - Hearing Solutions

Keeping your hearing aid in good working condition is important, as it allows you to get the most from your device. Here are some guidelines to help you manage your hearing aids and batteries.

Left and right

Look for the red (right) and blue (left) markers that indicate which ear the device is designed for. Putting a hearing aid on the wrong ear can be very uncomfortable and may result in further hearing damage. If you wear two aids, they are individually set to the specific hearing levels of your left and right ears, so they shouldn’t be swapped.


All hearing aids have batteries. The size of the battery will vary depending on the hearing aid, while some hearing aids have optional rechargeable batteries.

When inserting a battery in your aid, it should always be placed in the battery compartment with the + symbol or flat side facing upwards.

Cleaning your hearing device

  • Use your wax brush to gently brush the wax or dirt away from the hole where the sound comes out.
  • If you have an in-the-ear device, use a small brush to push out any wax or dirt from inside the air hole.
  • Use the tool located on the bottom of the replacement wax system card to remove the wax system from the mould.
  • If you have a behind-the-ear device, you also need to clean your ear mould. To do this, remove the ear mould from the hearing aid by pulling the tubing away from the ear hook. Place the ear mould in a cup of water and let it soak until any wax or dirt is soft. Wash warm water through the tubing until the mould is clear. Dry by shaking it and wiping with a tissue.

Removing wax

  • Remove the ear mould from the hearing aid by pulling the tubing away from the ear hook.
  • Insert the nozzle of the air blower into the tip of the ear mould or the open end of the tubing. Blow out any wax or moisture.
  • Replace the ear mould by pushing the tubing back over the ear hook.

General tips

  • Clean your hearing device regularly with a dry cloth or tissue.
  • Avoid getting your hearing device wet—don’t wear it in the shower or in the rain. Remove any moisture with a tissue or dry cloth.
  • Remove your hearing device before using aftershave, hairspray, perfume, sunscreen, insect repellent and so on, as they may contain chemicals that could damage it.
  • Don’t expose your hearing device to extreme heat.
  • Put your hearing device in its case when you’re not wearing it.

If you’re having any difficulties with your device, you can take it to Australian Hearing or check out hearing aid troubleshooting.